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What's the first thing you look for in a hotel?

Wednesday, 9th April, 2014 3:37pm
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What's the first thing you look for in a hotel?
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It seems global travellers lead with their stomachs when it comes to choosing their ideal hotel amenities. Hotels.com reveals that complimentary breakfasts have this year been voted the number one hotel facility travellers look for ahead of last year's number one, free WiFi.

Last year’s victor, free WiFi, was knocked to third position when it comes to most preferred hotel amenity. When customers were asked to rank 33 different amenities, it was found that a breakfast was first choice amongst travellers, followed by an accessible restaurant.

The top ten amenities chosen for the ideal hotel also included parking, smoke-free areas and coffee and tea available in the hotel lobby upon arrival. At the other end of the scale were the amenities voted least important, including child-friendly amenities, pet friendly services and hair salons. Conference centres and meeting rooms were also seen to be one of the least important amenities, even though over a third of respondents were business travellers (35%).

When asked for the most important amenity found inside the hotel room, free WiFi came out on top followed by a bathroom with a shower, while childcare in the room was voted the least important.

 

Top 10 Most Important Hotel Amenities In Hotels 2014

 

Rank

Hotel Amenity

1

Complimentary Breakfast

2

Restaurant

3

Internet / Free WiFi

4

Parking

5

24 hours Front Desk Service

6

Smoke Free Hotel

7

Swimming Pool

8

Bar

9

Air Conditioning

10

Coffee/Tea in Lobby

 

Top 10 Most Important Hotel Amenities In Hotels 2013

 

Rank

Hotel Room Amenity

1

Internet / Free WiFi

2

Bathroom with Shower

3

Room Size

4

TV Facilities

5

Air Conditioning

6

Coffee/Tea

7

Non-Smoking Rooms

8

Premium Bedding

9

Daily Housekeeping

10

Mattress Type

 

 

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